If you choose to deposit funds using a FirePay account, withdrawals will be automatically credited to that account up to the amount of your deposit. Any withdrawal amount in excess of your original deposit will be refunded to you via an alternative payment method. Please be advised that winnings can no longer be paid out by credit card. Click here to view payment alternatives to credit cards.

Withdrawal processing times vary according to payment method   VIP Level, ranging from 5-7 days for services such as NETeller, Moneybookers and FirePay to 10 days for wire transfer and up to three weeks for checks. VIP players that use NETeller as their chosen payment method will receive 1 business day processing.

Withdrawal requests are considered "pending" until the Casino commences their processing. The pending withdrawal period varies from 1-4 days, depending on your VIP level, during which time you can cancel the request.

There are no charges for withdrawals of any kind except for bank draft express. Bank drafts will be sent to the billing address you specified during the account registration process using regular worldwide mail. Bank Draft withdrawals in Euros and GBP are not available to North American players. The Bank Draft will be sent in US Dollars according to the company’s exchange rate.

If you select wire transfer as your withdrawal method, you will be asked to provide your bank account details. The same applies to withdrawals of funds that were deposited using 900Pay.

PLEASE NOTE that all wire transfer fees are paid by the casino, however there are some correspondence fees that exist and they are beyond our control. These fees are based on your local bank policy. These fees may be reflected in your withdrawal balance.

You can keep track of the status of your withdrawal requests by choosing the Transaction History screen from the Cashier section of the Casino software.